Here is an email template that will work in 100% of business contexts. I hereby release it into the public domain.
[contrived greeting here],
[brief synopsis of confusion here]. [assignment of blame here]. [statement beginning with “my understanding was…” Here].
[exhaustive elaboration of misunderstanding here]
- [finer points of misunderstanding here]
- [complete sentence disguised as a bullet point here]
[passive aggressive threat to involve a manager here.]
[request to set up a meeting and clarify here]. [mandatory expression of gratitude here].
[expression of sincerity here],
[first name here] [last name here]
[company name here][team location here]
[continued email thread here]
One reply on “[confused subject line here]”
[dismissive comment completely missing the point here]
[derisive simile for original poster’s intelligence here]
[passive-aggressive “apology” for previous paragraph that “subtly” adds to insult here]